Property Key Holding/Locking up & Unlocking
Fidelis provide keyholding and alarm response services across Surrey.
Our business and residential customers can rest assured that a fully trained and licensed security professional will attend when an intruder alarm is activated.
WE HOLD KEYS SECURELY UNTIL THEY ARE NEEDED.
On receiving a call from your alarm monitoring station, we will respond immediately.
At your premises, we fully investigate the cause of the activation
If we detect a crime, we will liaise with the Police and assist them where necessary. Our officers are forensically aware and are trained to ensure potential evidence is undisturbed.
A MEMBER OR OUR RESPONSE TEAM WILL REMAIN ON SITE UNTIL WE CAN RE-SECURE AND ALARM YOUR PROPERTY.
Should the worst happen emergency repairs can be arranged; using one of our own locksmiths to make repairs or board up if necessary.
Chaperone Service
If your protocols require that your own employees act as keyholders, then our chaperone service can be used to protect your staff whilst carrying out these duties. We meet and accompany the keyholders so they are not lone working and assist them where necessary.
Locking and Unlocking
We can undertake routine locking and unlocking of premises on behalf of our clients.
This can be to ensure that premises are fully secured and alarm systems set, or to ensure buildings or car parks are unlocked on time every day.