Experienced, Trusted, Flexible and Friendly

Keyholding, Locksmiths and Void Property Security

For Long-term, short-term and Emergency work

Fidelis Security Ltd operate 24 hours a day; we are based in Guildford.

We provide a multitude of bespoke services from, keyholding, locksmiths, void property security and more.

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At Fidelis Security we use our experience, expertise and local knowledge to protect property and people without a fuss. You can depend on us to propose the most cost-effective security solution to meet your needs. 

Our clients know they can trust us to be there when they need us, on time, every time. All of our clients have 24-hour access to our operational management team as we understand that problems don’t just arise Monday to Friday.

Put Your Trust in Us

Get in touch TODAY and find out how we can help provide your security requirements

Testimonials

Services

Our operations will match your requirements, be they for high- profile, highly visible site protection, surveillance equipment, rapid response, or the discreet, professional presence.

Vehicle and Property Locksmith Services

Our qualified locksmiths are on call 24 hours a day, 7 days a week. We are based in Guildford, Surrey at Slyfield Industrial Estate and work throughout the County.

We are often told by clients that they have tried other “24 hour locksmiths” who have not answered.

Your call will be answered by one of our team, not a call centre!

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The Locksmith industry is NOT regulated in the UK so always check out who you are instructing to carry out work which effects your security.

Fidelis are approved members of the Master Locksmiths Association, meaning we are vetted, inspected and qualified to undertake the work we do.

You can find out more here: How much does a locksmith cost?

Our 24-Hour Emergency Service includes:

  • Auto, Domestic and Commercial Locksmithing
  • Specialist in Non-Destructive entry techniques
  • Vetted, trained and inspected staff
  • Fixed charges. No nasty surprises
  • FREE survey before commencement of work
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Property Key Holding / Locking Up and Unlocking

Fidelis provide keyholding and alarm response services across Surrey.

Our business and residential customers can rest assured that a fully trained and licensed security professional will attend when an intruder alarm is activated.

We hold keys securely until they are needed.

On receiving a call from your alarm monitoring station, we will respond immediately.
At your premises, we fully investigate the cause of the activation

If we detect a crime, we will liaise with the Police and assist them where necessary. Our officers are forensically aware and are trained to ensure potential evidence is undisturbed.

A member or our response team will remain on site until we can re-secure and alarm your property.

Should the worst happen emergency repairs can be arranged; using one of our own locksmiths to make repairs or board up if necessary.

Chaperone Service

If your protocols require that your own employees act as keyholders, then our chaperone service can be used to protect your staff whilst carrying out these duties. We meet and accompany the keyholders so they are not lone working and assist them where necessary.

Locking and Unlocking

We can undertake routine locking and unlocking of premises on behalf of our clients.
This can be to ensure that premises are fully secured and alarm systems set, or to ensure buildings or car parks are unlocked on time every day.

Mobile Patrols / Alarm Response / Staff Chaperoning

Our mobile patrols are effective in deterring and detecting crime, monitoring your premises at random times that criminals are unable to predict.

Fidelis Security’s licensed security officers conduct mobile patrols in liveried vehicles, to help manage the risk of theft or damage at your site.

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Our experienced mobile officers are licensed and vetted by the Security Industry Authority and trained to take immediate and appropriate action to protect your property whatever the situation they face. They are constantly in contact with our control room and can call for management assistance at any time.

Fidelis Security provides key holding and alarm response services across Surrey.

Our business and residential customers can rest assured that a fully trained and licensed security professional will attend when an intruder alarm is activated.

We hold keys securely until they are needed. On receiving a call from your alarm monitoring station, we will respond immediately.

At your premises, our response officers will look for signs of damage or forced entry before gaining access to the building.
If we detect a crime, we will liaise with the Police and assist them where necessary. Our officers are forensically aware and are trained to ensure potential evidence is undisturbed.

A member or our response team will remain on site until we can re-secure and alarm your property.

Should the worst happen emergency repairs can be arranged, using one of our own Locksmiths to make repairs or board up if necessary.

We also provide a Chaperone service where we escort your member of staff into the building should there be an alarm activation.

Vacant and Void Property Security Management

Fidelis security are specialists in securing vacant and void properties in many forms of decay and dilapidation.

We protect the site from encampments, theft and vandalism.

We have a varied approach from high tech CCTV, video verification to barriers and bollards.

Our systems are monitored 24/7 In house which keeps the costs down and cuts the number of people involved.

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Electronic Security / Alarm Monitoring / CCTV Rental

If you do not have an intruder alarm installed to protect your premises, Fidelis can offer short and long term hire of one of our temporary systems.

Our portable systems are constantly monitored and can work without mains electricity.

A range of sensors can be used including visual verification of activations to assess the level of response required.

We can monitor existing CCTV systems, or carry out installation and upgrades to enable us to do so.

Our monitoring platform uses hi-tech analytics to detect unauthorised access and criminal activity.

Security response can be deployed, and authorities notified if necessary.

Got Questions?

Don’t be shy. We are here to answer your questions 24/7.