Responding to our customers' alarm systems
Fidelis Security provides keyholding and alarm response services across Surrey.
Our business and residential customers can rest assured that a fully trained and licensed security professional will attend when an intruder alarm is activated.
We hold keys securely until they are needed. On receiving a call from your alarm monitoring station, we will respond immediately.
At your premises, our response officers will look for signs of damage or forced entry before gaining access to the building.
If we detect a crime, we will liaise with the Police and assist them where necessary. Our officers are forensically aware and are trained to ensure potential evidence is undisturbed.
A member or our response team will remain on site until we can re-secure and alarm your property
Should the worst happen emergency repairs can be arranged, using one of our own Locksmiths to make repairs or board up if necessary.